Frequently asked questions
Here are the most frequently asked questions at RISE. Please reach out if you’re looking for any additional info.
We complete all deliveries curbside, so please be ready to meet our drivers outside of your residence. If you are unable to accept curbside delivery, please let us know in the ‘special instructions’ section of your order and we will accommodate your needs.
No, we do not deliver to hotels, motels, extended-stay facilities, weekly/monthly rentals, or other temporary accommodations. Our delivery service is available only to verified residential addresses where the customer permanently resides.
This policy helps ensure:
- Compliance with local delivery regulations
- Proper age verification at the delivery location
- Safe and secure delivery to the intended recipient
If you’re visiting the area or staying in temporary housing, we recommend having your order delivered to a friend or family member’s verified residential address, or visiting one of our retail locations instead.
For questions about whether your address qualifies for delivery, please contact our customer service team before placing your order.
- We will send you a text message once your order is out for delivery.
- If there is no response to the confirmation call/message, the driver will proceed and attempt to deliver
- Delivery drivers are able to wait for customers for a maximum of 5 minutes at the delivery location.
We offer delivery 7 days a week, during normal hours of operation, 9am – 9pm. We may stop accepting same day deliveries a few hours before closing depending on our daily order volume.
Go to our online menu at risecannabisdispensary.com/shop all and begin placing items in your cart. Once your order is complete, proceed to the checkout bar on the top right and select delivery.
Yes — a $10 flat delivery fee applies to every delivery order across our service area.
Available delivery windows are displayed during checkout after you enter an eligible delivery. Availability can vary based on the address, order volume, and current delivery capacity.
Yes —Rise Cannabis Dispensary offers same-day cannabis delivery throughout the Country during open hours. Most orders arrive within 30–60 minutes.
